Unfortunately, a lot of quality phones never make it … One2One > T-Mobile Its headquarters are located in the Seattle metropolitan area. If the speaker is not working on your Android device, there are a dozen troubleshooting techniques you can try to restore the volume. If the device can't connect, it can't say where it is. But it's not. T-Mobile, Verizon and AT&T customers experienced network issues Monday, leading to canceled and failed phone calls across the country, according to multiple reports.. What’s going on: People reported the phone call issues on Downdetector, which reported 93,000 reports of T-Mobile outages, according to Business Insider. T-Mobile is second I Kentucky and sprint is last. Unfortunately, that is not the case. ^ScottDegelman. DaOneTheyHate (@DaOneNotDaTwo) reported 21 minutes ago. Elliott Advocacy works with forward-looking companies who want to be associated with our advocacy mission. Donate, Do you need a comprehensive guide to help you handle all of your coronavirus travel questions? Wifi don't never work! A customer service supervisor hanging up on me and never calling back to avoid finding a solution. If you purchased your phone in the past couple of years, it’s very likely to have the ability to work on either network or, in the case of Sprint-T … See Apple Support. @TMobile @TMobileHelp When are yall gonna fix your network? If there is a T-Mobile APN, touch it. @istanbulleafs @redban This is Twitter not preschool. Wtf @TMobile I’ve had enough of this no water and no light situation to add no service to it #texaswinterstorm #houstonfreeze. Verify that the Mobile Hotspot or Smartphone Mobile Hotspot feature is turned on. The most recent outage reports and issues originated from @TMobile I think a car crashed into a tower here in San Marcos TX or something bc my internet is dawg , can y’all fix it. And don’t forget to sign up for our free newsletter! FatherStaxkz (@SteveStaxkz) reported 4 hours ago It will not work with AT&T unless the phone is UNLOCKED. How to Get an Unlocked Phone to Work on AT&T & T-Mobile (video) Jon Rettinger. After a month, I received a generic letter stating T-Mobile “can’t guarantee service in all areas.”. For those still having this problem, I may have found a temporary work around. Their customer service is typically great and they genuinely will go out of their way to help you, but their network is 2nd rate. Re: Why my new Verizon SIM not work in unlocked T-Mobile Iphone 5S? Most likely though, your phone will not work well wherever you go. A lot of Samsung phone or tablet owners report to us all the time that mobile data is not working on their device. A representative contacted you and you both agreed to move you to a no-contract, month-to-month service plan. @CJ_isnowblue At least 3 times a week. Don't forget they had a problem recently with their Sidekicks losing all their data. 3 Jan 2012 0 Envious of our neighbors across the pond? But don’t go anywhere without…, There are a few basic things you have to know about booking travel. Same in the first two, but I have my partner. How to format my phone (2 methods). I got the email that the unlock is ready with instructions on how to use the tmobile device unlock app. @ecalleros323 @TMobileHelp @AppleSupport can some one tell me why my supposed to be 5G iPhone 12 Pro is not working with the supposed too be #1 reliable network t-mobile, NOT!!. However, we’re Customer Obsessed so we dig in even when the problem is elsewhere. Question: My daughter and I have been experiencing problems with our T-Mobile service, and we need your help.I’ve made multiple calls to T-Mobile and received the exact same responses: “You’re not the first person to call about this problem, and a ticket has already been opened,” and, “Remove the battery and SIM card and put them back in.” Hate chatting on my phone because the keyboard is so small but I had to try. Will travel insurance protect you during the coronavirus outbreak. The only reason a got this phone was for the 5G yet I can never get a reliable signal. T-mobile phones are carrier locked; they will only work with T-mobile unless you meet the requirements to unlock them and do so. Restart the Hotspot device or phone. Philadelphia, Nashville, Baltimore, Mountain Home, Cockeysville, Houston, St. Louis, Denver, Dallas, West Salem, Winnetka, Tucker, Sacramento, Phoenix and Cedar Park. 0. This can come in handy when your primary internet connection goes down and your only other source of internet is the cellular data on your phone… You get your own place with…, If you’re not thinking about buying travel insurance for your next trip, you probably should. 1st Rep: Outage at signal tower engineers on site The networks are not yet coordinated. But it keeps saying, "Unlock Failed". There's nothing more annoying than when you're talking hands-free and your phone speaker goes mute. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands. 2. It will not work with AT&T unless the phone is UNLOCKED. I called csr and they don't have a clue why it's not working and told me I could exchange it for another phone. Track your lost phone. @prettyboymarc You know T-Mobile raggedy as hell i probably ain’t probably ain’t have no service where i was, @sprint @TMobile how is it that i only have signal at 5 am??? -Wednesday 17th = SERVICE ! @alexjmurrell @alicej_t The UK mobile phone sector is interesting in this regard. My phone is also not … Teams continue to work … 0. Stay safe! At least I always had service 90% of the time! Why is my hotspot not working on Android? The social media giant won't tell him why, but Birch…, For many air travelers, the Transportation Security Administration (TSA) screening is the most dreaded part of the journey. @mehul2us @sprintcare I transfer my sim from sprint to Tmobile .. all my incoming phone calls are not working .. and seems like no one know how to fixed the issue 2021-01-25 17:29:17 @yankoam @sprintcare I am having the worst customer experience getting my lines upgraded. @NevilleRay @TMobile My husband was just tricked into switching his Sprint phone to T-Mobile and it brought his service to a stall. Stay safe man. In one of the responses to a Pixel Phone help page, a user suggested that they were able to solve the hotspot not working issue by editing the access point settings of the mobile network. It gives you the ability to use two T-Mobile phone numbers on the same device – for example one personal and one business. This error may occur because of the firmware or software not being up to date, and your phone may be running the earlier software update. Home » Commentary » My T-Mobile phone doesn’t work — now what? Sometimes a system update or software update can introduce issues and bugs that can cause your phone to not work properly. If my daughter and I had the same phone, I would believe it was the phone. T-mobile phone is locked with T-mobile network (if T-mobile will unlock your phone it may work with at&t). If not, we need to get this put on our Engineer's radar as this may or may not be a one-off situation. If the speaker is not working on your Android device, there are a dozen troubleshooting techniques you can try to restore the volume. Most often the settings are not correct. T-Mobile is hardly the only telecommunications company with a “take-it-or-leave-it” contract like that. The only reason a got this phone was for the 5G yet I can … I can’t imagine being alone. Based on internet artical, it shoud be simply inset Verizon SIM into unlocked Iphone 5S and work. There have been reports of the same issue from AT&T, Verizon, T-Mobile, and perhaps others too. Can’t cancel or even exchange a pjone order in the past couple of hours. T-Mobile's new "nationwide" 5G can double your 4G speeds...or not. Try Connecting to Other Towers. Very frustrated as night time is usually my … I've tried to set up microsoft teams but each time I'm unable to because Teams keeps saying its sent a notification to my phone and I … The paperwork you signed is known as an adhesion contract, which is legal-speak for a one-sided agreement. When you’re away from home or your office, mobile hotspots can be your next best solution to get an internet connection on your laptop using a smartphone. Note: My phone's wifi is off so I can't use some other methods and also debugging is not enabled. There's nothing more annoying than when you're talking hands-free and your phone speaker goes mute. Update the device software to the latest version using Wi-Fi, if possible. I am beyond dissatisfied!! Re: Why my new Verizon SIM not work in unlocked T-Mobile Iphone 5S? No service to our cellular internet all of 2/16 and now 2/17. Here's where the problem comes in: my VPN application, in this case SecureLine, simply will not work on my T-Mobile phone -- a Samsung Galaxy S7 edge running Android. And they are still ignoring it. Lynn La/CNET Just because the merger has closed does not mean that your Sprint phone … Specifically, could it get…. Go for a drive if you have to. Try this Guidance info; Use the Microsoft authenticator app or Verification codes: You are getting “You've hit our limit on verification … I have both @ATT and @TMobile devices and both have been a failure during this shitshow. My hotspot has been working fine since I got the phone. Almost every day we have a customer who reaches out to our Customer Support Heroes to say “My Phone Is Not Ringing.” When we look into things, the problem is rarely with our service and usually lies with the mobile phone company. Me: Can we check my Simcard! ok about 2 hours ago my phone stopped working! Orange + T-Mobile = EE You can become an underwriter today and/or volunteer to join our cause. Also hard to sleep when you only get working phone service and messages between 12am and 6am. Reset my network and everything. Latest outage, problems and issue reports in social media: Time Magazines “******* of the year “2021. You may have opened the link on another device. If you need help with any problem, please contact us through this form. We got a few workarounds for you to try, and one of them are bound to work. I was wondering if it was just my phone and now that I know that T-mobile is having problems I think they should give everyone something free for there inconvenience. Check that the connecting device Wi-Fi is turned on. T-Mobile also plans to reach out to customers who will need a new phone by 2021. i've been calling and the 1800 line has been … Need Verizon Tech supp Sometimes, the MMS feature may not work and it makes you wonder why is my MMS not working on Android? @ecalleros323 @TMobileHelp @AppleSupport can some one tell me why my supposed to be 5G iPhone 12 Pro is not working with the supposed too be #1 reliable network t-mobile, NOT!!. The phone may be a voice-over-IP or unregistered prepaid phone. When T-Mobile and Sprint announced their merger, one of the main upsides touted for the "new" T-Mobile was its ability to build a better 5G network.. For 5G phone … If you could remove your mobile battery, remove it first.then again plug in your battery and restart it. They also have weird coverage and excessively high prices. My T-Mobile phone doesn’t work — now what? I called csr and they don't have a clue why it's not working and told me I could exchange it for another phone. Here are some actions you can try. You can try to fix that by clearing the Messages app's app data. Make sure: The mobile data on your phone is toggled On (select Data connection via the pull-down menu and make sure it’s on) You have a recent pre-paid SIM card with data credit (older than a year can cause issues) … If a tower’s 2G capacity is in use, which is often a lower capacity than the LTE bands, an incoming call to your mobile phone is not going to ring. Remove the battery, and re-insert it. Cellnet > BT > O2 18. ; I tried calling one of my colleagues — who has T-Mobile … Hopefully they fix it by tomorrow i need my phone BADLY. Authentication type: Not required or just use the default value shown . https://heavy.com/news/2020/06/t-mobile-outage-phone-service-not-working T-Mobile 5G Secrets Revealed: Here's Where It Doesn't Work Well. Cellular carriers spend a great deal of time and money on load-balancing their networks, but each cell tower can … I am not receiving any kind of verification codes from my bank and my gmail and facebook. Update on my post below. On your phone, go to Settings > Apps & notifications > Messages > Storage. Im about to just switch carriers and pay the extra fees. Depending on how the issue is occurring, you can take appropriate actions to fix the issue on your device. This can happen even if you have a strong signal from the tower, and there’s no way you can know that it is happening, other than knowing someone is calling and your phone isn’t ringing. Like. At first, my belief was that this problem either lay in my extensive and perhaps obsessive editing of app permissions in Android, or within the VPN application itself. Once you have resolved the issue, you will be able to both send and receive multimedia … Consumer advocacy is difficult and dangerous work. i've tried calling my other friends with T moblie and there phones are not working either. We also cannot use prepaid phones to verify your identity, unless they registered with Verizon, AT&T, T-Mobile, or Sprint. I’ve made multiple calls to T-Mobile and received the exact same responses: “You’re not the first person to call about this problem, and a ticket has already been opened,” and, “Remove the battery and SIM card and put them back in.”, I saw one of your recent columns, and I took your advice and sent a very long email requesting that my accounts be canceled, without penalty. I tried this on a whim earlier and it worked. Need Verizon Tech supp This is how, This is how to deal with the Transportation Security Administration, The ultimate guide for booking and taking a tour, Everything you need to know about planning a trip, If coronavirus made your airline cancel your flight, this is how to get a refund. I'm finna switch to AT&T. I work in IT and get multiple alerts sent through SMS to my phone, when i was on verizion "Number@vtext.com" it worked without issue.Ever since changing over to tmobile it no longer functions properly to "number@tmomail.net".I can send individual emails to text but our alerting tools that send out to that message dont work at all while my co workers on verizon/att have … 2. T-Mobile is currently having issues. But it’s generally understood that when something goes wrong — like, say, your phone doesn’t work — the company will do everything in its power to get you the basic service it implied you would get. The only scenario in which you don’t have to consider this is if you have an unlimited data plan. Is there a reason why both my data and service to connect to WiFi cut off or why phone now only loads Facebook or Instagram. What are you waiting for? Verify the T-Mobile Carrier Settings are up-to-date. Why your AT&T iPhone 7 won't work well on Verizon's network. I went to settings and it had a load screen reading, "checking subscription" and then said my phone could not connect to the Verizon network. I've moved on to be self-employed and no longer have access to this phone. I’m not asking for service to be guaranteed in all areas. You were correct to put your complaint in writing after repeated calls to T-Mobile failed. ok about 2 hours ago my phone stopped working! But it keeps saying, "Unlock Failed". Thank you! Last Updated 2 minutes ago: T-Mobile US is a major wireless network operator in the United States. A: The acquisition of Sprint by T-Mobile was made official when the two companies merged on April 1. The problem is typically related to your mobile device and its settings. ^JeromyBingham, Hi there, please chat with me in a Direct Message and I'll investigate! @mgimbut @ERCOT_ISO I’m so sorry. But T-Mobile certainly implies you’ll have a reliable connection in its promotional material. @sprint @TMobile Even the T-Mobile staff had a very difficult time hearing me, and I needed to yell into the phone for them to hear me. From fees to fuel purchase options, the process is enough to confuse even the…, Jason Birch just found himself banned from Facebook -- forever. @redban Did the same thing last month. @MsBaseRox @issss_mi @TMobileHelp Tmobile really over here thinking they can change their ****** service smh lol, 36hrs without power thanks @ERCOT_ISO and the worse service ever @TMobile, So during the ice storm my phone works better at 3 in the morning rather than 3 in the afternoon. 5. why my phone is damn slow 6. By “T-mobile” the company really means “T-mobile”. This will only help if you are the primary account holder. DIGITS is accessed via the DIGITS app or a web browser. It worked earlier today. How to Hide File or Folder without application. Send us a DM and we'll do everything we can to help out. 1. Is that childish enough, or is T-Mobile your daddy? Rep: "oh this simcard is not activated" Select the Edit option next to the e911 address, enter the correct address, and Save. If you're roaming, check out our Data Passes. i thought you guys connected to provide better service! If you're outside a major city it's useless. Sprint phones, like the LG V50 ThinQ 5G, will be able to work on T-Mobile's network. There have been reports of the same issue from AT&T, Verizon, T-Mobile, and perhaps others too. We do not. T-Mobile's new "nationwide" 5G can double your 4G speeds...or not. @ERCOT_ISO Grandmothers and babies dying, people not realizing a cranked car in a garage can kill them and then dying... people without power going on 48+ hours. If the T-Mobile app appears on the list of … If you don't have a removable battery, press and hold the power and volume down buttons until it resets. in which the only thing that I could understand was the name of a bank the woman mentions. It’s possible that cellular data isn’t working because your wireless carrier is doing maintenance on their cell towers. @TMobileHelp yo what the hell? Go to Profile Settings, then Line Settings. After receiving the rejection letter, I had additional problems and contacted T-Mobile again. Q: How can I tell if my Sprint phone will work on the T-Mobile network? @TMobile @TMobileHelp, @theblakkmamba24 @issss_mi @TMobileHelp Same! A. https://t.co/hPp2fqseVi ^MichelleWalker, We want to make sure you're getting the speeds you expect for your area and our team can take a closer look at this for you today. Well,…, David Klement wants to know if his travel insurance will protect him during the coronavirus outbreak. They can’t really tell you if it’s going to get faster or slower. I was asked if I would like to swap out my phone. (The result of which has T mobile giving customers $100 'gift' certificates, applicable towards new purchases, upgrades and phone bills.) Right off 840 you have a tower that must be down. I might have suggested that you appeal this to a T-Mobile executive, but I thought you had already been through enough. Here are the Top 5 Reasons your Mobile Phone Is NOT … Don't get me wrong, T-mobile is great for what it is. @dannyinblue @redban @istanbulleafs All the carriers have this issue, though Verizon is probably the most reliable IME. This is super frustrating and it's really disappointing to see that T mobile is unable to solve this issue for many people. However, it does seem restricted to 5G SIMs only. Regards, ELroy *I am a trusted partner that is associated with AT&T, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions. Below are the phone numbers of some of the major US wireless carriers: AT&T: 1-(800)-331-0500 He knew why his phone wasn’t turning on swear up and down he don’t know why … Neither AT&T nor T-Mobile has offered anything other than totally useless apps to help with this scam nonsense. Either way, the main thing I was trying to say is whatever your problem is it has nothing to do with signing into tmoble or AT&T or gmail. ; I tried calling one of my colleagues — who has … 2nd Rep: Ongoing modernization working on 5G upgrades T Mobile IT dept keep saying that everything on their side is fine. I'm not receiving the verification code sent to my mobile device. Useful comments include a description of the problem, city and postal code. A carrier’s cell phone tower may be close and giving you a strong signal for voice and data, but you still can drop a call unexpectedly. Frustrations? It has replaced the calls that were in Chinese(?) If we were able to swap phones to a different model, and have the possible option of cancelling my contracts if new phones did not solve the problems, I would have considered it. Are you also affected? No worries, the Elliott…, Renting a home or apartment for your next trip has a lot of benefits. I continued not receiving more calls, voicemails, and texts for a few weeks, and having people not be able to hear when I talk on my phone. T-Mobile 5G Secrets Revealed: Here's Where It Doesn't Work Well. It spells out all kinds of obligations on your part and penalties for not meeting them, but can let the company off the hook for not meeting its most basic obligations. My browser works, I have full bars- it just won't let my hotpot work. If you’ve benefitted from the advice, advocacy, or executive contacts on this site, please consider supporting us. Send your complaints or troubleshoot here: Let's take a look into this and see what's going on. Our free daily newsletter will keep you informed on the latest cases. Lynn La/CNET Just because the merger has closed does not mean that your Sprint phone … Make sure you're in T-Mobile coverage and have at least 2 bars of signal in your area. @TMobileHelp @tmobilenews @TMobile worst cust service experience in 5 years. That way, if you decide to cancel your T-Mobile account, you won’t be assessed an early termination fees for the lines on your account. This is standard across the industry and it’s competitors. #1: Your site isn’t mobile responsive. T-Mobile, Verizon and AT&T customers experienced network issues Monday, leading to canceled and failed phone calls across the country, according to multiple reports.. What’s going on: People reported the phone call issues on Downdetector, which reported 93,000 reports of T-Mobile outages, according to Business Insider. So I called tmobile and requested my gs6e to be unlocked. Go to My T-Mobile and log in. If you are facing the same issue as the others above, then you have come just to the right place. Problems with light, water and cell? We’re here to help. The true is unlocked T-Mobile detect Verizon but no signal at all. Please send us a DM for assistance. Having issues? The service is still trash *****. @TMobile really let me all the way down. This time I used the Tmobile app on my phone and then used the talk to an expert option. So No t-mobile phones are working right now. There are various reasons it does not work on your Android phone. My service has been terrible ever since the snow storm began in Texas. Leave a message in the comments section! Locked Cricket phones will not work with ATT, for example, you … Plus, we have insightful letters, insider tips, and more. 5 days NO SERVICE California. I should be able to expect adequate service in areas where there is service. One reason why you MMS is not working on your phone is that there is an issue with the Messages app. Do you have cell service? Wtf? ******* T-mobile dog **** man like please stop losing signal I ALREADY DONT HAVE LIGHT OR WATER JESUS CHRIST. Elliott Advocacy is a nonprofit organization that offers free advice and advocacy for consumers. i want to break up with you guys SO BAD wait till i have power to cancel my line. The iPhone 12 series has taken the world by storm with great new features, the most notable being 5G.However, even after you turn it on, it can be a real pain when you run into issues that leave you wondering why 5G is not working on my iPhone 12?Don’t worry, there are a few different things you can try to resolve this issue and fix the 5G on your iPhone 12 series. If you’ve made it this far and iPhone Cellular Data is not working, it’s time to contact your wireless carrier. Either way, the main thing I was trying to say is whatever your problem is it has nothing to do with signing into tmoble or AT&T or gmail. This is a common explanation for why Find My iPhone isn't working. The solution is to main Verizon, but also a dual-SIM phone w/ some prepaid coverage for AT&T and T-Mobile. Hence, if your mobile data is not working on your Android phone, then this is one possible reason for it. Can't wait for this ice to melt so I can switch back to @Verizon . @TMobileHelp @MsBaseRox I went through this already with yall. @TMobile @PopeyesChicken When are yall gonna fix your damn network? Its headquarters are located in the Seattle metropolitan area. AT&T and VERIZON HAS THEIR **** TOGETHER!! To address this common problem, we come with a … Going through channels allowed you to create a paper trail, which is important if you need to escalate this to someone higher up. Eli Blumenthal, CNET This is a step up to … Use the T-Mobile app on your phone to access your account, and make a payment from there. Hello everyone. You shouldn't use a Verizon device with a T-Mobile SIM. Now, that we’ve covered those, here are the top nine reasons your website isn’t working on mobile. (called for a neighbors phone) i sent an email to them and it said it may take up to 24 hours for a response. Share them here. I got the email that the unlock is ready with instructions on how to use the tmobile device unlock app. My service has been terrible ever since this snow storm started in Texas. New Member • 25.7K Messages. We explain why … Tips? 4. DIGITS does not include data – you must use your primary line’s data connection. … If your Tmobile M919 Galaxy S4 is NOT UNLOCKED it will not work on any network except Tmobile. Question: My daughter and I have been experiencing problems with our T-Mobile service, and we need your help. We rely on individual supporters to cover the sizeable costs of publishing a daily news site. It infuriated me. We speed test and the answer is Much slower. Other commenters to the post have also reported that this fix has worked in making hotspot on their phones to work. Please provide an update. You can get in touch with them by dialing 611 or you can work with T-Force via Facebook / Twitter - whichever is most convenient. Here are the answers to the top coronavirus travel questions, How to rent a vacation home: the ultimate guide, This is how to find the best travel insurance for your next trip, You can get banned from Facebook — permanently. If your Tmobile M919 Galaxy S4 is NOT UNLOCKED it will not work on any network except Tmobile. Not Registered On Network error is a common android problem that occurs on T-Mobile, Vodafone, AT&T, Airtel, Rogers, Virgin, and even after rooting your device. However, it does seem restricted to 5G SIMs only. We explain why and give you maps of where it works well. 48hrs An counting! Please try again with a phone in your name. Here’s your ultimate guide to planning a…, If the coronavirus made your airline cancel your upcoming flight, you might be wondering how to get your refund. Unlocked means POSSIBLE to activate on other carriers, not a GUARANTEE that it will work. If not, press the Menu key, and touch New APN. I think Vodaphone and 3 are the only network operators not to have change name at some point. Your phone might have no internet connection due to being out of range of Wi-Fi or cellular networks. To check if you’ve maximized your mobile data limit for the day, week, or month, simply go to your phone’s settings. Not to mention AT&T and T-Mobile service is mostly down all day (not your fault), so emergency phone calls can’t be placed... @sprint @TMobile I'M SO DONE WITH THIS USELESS CELL COMPANY ONCE THIS ICE MELTS!! Vibration not working on my phone. @redban @TMobile @ERCOT_ISO Damn doggie. T mobile is having problems right now. Microsoft authenticator app is not working on my new phone I had Microsoft teams in my job and I logged on using the Authenticator app on my work mobile. Not MetroPCS, not Simple Mobile or any other partner or subsidiary. My internet connection (3G/4G) does not work. The number one reason why your website might be failing to work on a mobile device is that it is simply not mobile responsive. Let’s state the obvious to begin with. This time, I was asked to allow them time to check their lines in the area and give it a week or two to see if the problems improved. We’ve got you covered where you live, work, and play — so it’s easy to stay connected when and where it counts,” it raves on its website. ONLY OUR DUMBASS WHO STUCK WITH U, ARE W/O COVERAGE MOST OF THE DAY! Contact T-Mobile if the problem is the tower on a regular basis. i've tried calling my other friends with T moblie and there phones are not working either. If the automatic reset of your APN doesn’t work, then you might have to do it manually. T-Mobile's millimeter-wave 5G, left on the Galaxy S10 5G, is much faster than its low-band 5G network, right. But you’re right, the contract doesn’t explicitly guarantee any level of service. “Our superfast 4G coverage reaches more than 220 million Americans coast to coast. If you can't remove the battery try to plug in a charger to your mobile , your mobile may respond 3. Not a great solution, but until the website is … After updating your APN, don’t forget to reset the phone so the new APN can take effect. Sprint phones, like the LG V50 ThinQ 5G, will be able to work on T-Mobile's network. my bill isn't due for a few weeks and i have perfect signal i cant call or text. — Robin Myers, Hartford, Conn. Answer: T-Mobile should have given you and your daughter working phones. If you have any tips or frustrations you wish to share, please leave a message in the comments section! 18 ways to fix. Only method left I can think of is the factory reset, but I would rather look for more ways before I just delete all my data since not everything is backed up.
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