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Head Office , 1982. MICCP - Ministry of Industry, Commerce and Consumer Protection, Ebène, Plaines Wilhems, Mauritius. Ministry of Commerce and Consumer Protection - Head Office , Consumer Affairs Unit, Trade Division. Presenting the Management Team -A diverse and inclusive team of professionals. Home > Contact Us. Safety regulations 5. Headquarters Address : 96 Ahmed Orabi Street - Al Mohandseen - Giza. Maximum price 4. Ministry of Commerce and Consumer Protection, I welcome you to the website of this Ministry. Loved by many, feared by some, ACIM has been and still is a force to reckon with nationally. Our Contact. I welcome you to the website of this Ministry. The platform will also encourage consumers to behave more responsibly and become more assertive. Joining date. I went to verify it in person at one supermarket and they made me pay Rs 657.95 for goods that were worth Rs 656.95. Welcome to the Department of Consumer Protection Complaint Center.The Complaint Center tracks, and attempts to resolve, disputes between consumers and businesses operating in Connecticut.Please take a few minutes to learn more about what we do and how you can help us help you. Ensure all details are filled so that the team can contact you It impacts on consumer policy, shapes representation content and voices its concerns as a watchdog. Power to vary or revoke any safety regulation 7. It looks like your browser does not have JavaScript enabled. Association des Consommateurs del'Ille Maurice (ACIM), Consumer information for sustainable consumption, Safe and Sustainable household in South Asia, 2018 - Making digital marketplaces fairer, United Nations recognition of World Consumer Rights Day. Revised Laws of Mauritius C41 – 1 [Issue 7] CONSUMER PROTECTION ACT Act 11 of 1991 – 15 June 1991 ARRANGEMENT OF SECTIONS SECTION 1. Fax Number: + (230) 468-7404 / 468-7395. Explore and browse as much as you want, in the hope that you find what you are looking for. The Mauritius Chamber of Commerce and Industry serves and promotes the interest of the business community. To assist our clients, we have highlighted (very briefly) certain areas and issues to be considered by businesses, investors and transaction teams in Mauritius in the wake of COVID-19. Power to search 8. Ministry of Commerce and Consumer Protection - All rights reserved. If you would like to have a member of the Consumer Protection Unit speak to your group or organization, please call us at 800-220-5424 or 302-577-8600. Consumer: A consumer is any person to whom a product is offered to satisfy his personal/family needs or with whom a contract is concluded to meet such end. Consumer Protection | Office of the Attorney General This Act protects consumers from any unfair trade and prescribes a standard for product performance and safety. : Contact addresses for more information Ministry of Industry, Commerce & Consumer Protection (Trade Division) 4 Floor, Anglo Mauritius Building Intendance Street Port Louis Mauritius Import Export Maximum mark-up 5. Complaints Form. Explore and browse as much as you want, in the hope that you find what you are looking for. Title . Prohibition notice 6. In that case, the person to speak to or interact with is Miss V.Ahku our IT Officer (Webmaster). Nasrat MPro3/Govt Notices/2017/The Consumer Protection (Control of Imports) Regulations 2017 - 3rd Proof 14.08.2017 [SLO] 2nd Proof 14.08.2017 [Ministry] “import permit” means the import permit referred to in regulation 4; “individual importer” means any person or body, specified in Revised Laws of Mauritius C42 – 1 [Issue 7] CONSUMER PROTECTION (PRICE AND SUPPLIES CONTROL) ACT Act 12 of 1998 – 7 September 1998 ARRANGEMENT OF SECTIONS SECTION PART I – PRELIMINARY 1. Hot Line : 19588 Email: info@cpa.gov.eg. Consumer Affairs Unit, Republic of Mauritius. Interpretation PART II – PRICE CONTROL 2A. This NGO is known for its longstanding commitment to improve the access to education for underprivileged children in different regions, … The main objectives of CAP are to promote consumers’ rights in Mauritius as well as in Rodrigues. The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities. no. £2,300). Saturday, 25 May 2019 We have received complaints that some supermarkets are charging their customers more money for their purchase when they are paying with their bank cards. Association des Consommateurs del'Ille Maurice (ACIM) is a wide-interest consumer organisation actively involved in a range of consumer issues and activities in Mauritius. © Government of Mauritius 2020. Want to file a complaint against a business? The Consumer Advocacy Platform is committed to the promotion of dialogue between the various stakeholders and consumers and to advocate for the respect of consumers’ basic rights. Level 2, SICOM Tower, Wall Street, Ebène Cybercity, Ebène 72202. These regulations may be cited as the Toys (Safety) Regulations 1994. to the Government Gazette of Mauritius No. Home page for consumer protection agency. Diving in Mauritius features almost exclusively reefs as the island is virtually surrounded by coral, with over 100 sites to select from. In collaboration with the Consumer Advocacy Platform (CAP), we propose an objective analysis of this bill, which will be a major step forward in consumer protection in Mauritius. Below, here are some sections of the Consumer Protection Act of 1998 and the full version of the implemented Fair Trading Act 1988. 23 of 11 March 1994 _____ Government Notice No. Contact Us . budget 2018-2019; Budget2019-2020; Communique. ICLG - Consumer Protection Laws and Regulations - covers common issues in consumer protection laws and regulations, including substantive provisions, enforcement action, remedies and anticipated … Ready for another challenging year. Interpretation 3. Consumer Protection Complaints Handling The Ombudsperson for Financial Services Act 2018 (the “Act”), proclaimed on 01 March 2019, provides for the establishment of the Office of the Ombudsperson for Financial Services. The MCCI is a dynamic actor in the socio-economic development of Mauritius and offers professional services for business operations, trade, import, export, economic perspectives, tax refund, arbitration, mediation and networking. The Digital Government 2030; EventsGov; Government Programme. The FSC is the integrated regulator in Mauritius for the financial services sector other than banking, and global business. 43 of 1994 THE CONSUMER PROTECTION ACT 1991 Regulations made by the Minister under section 4 (1) of the Consumer Protection Act 1991 1. Ministry of Commerce and Consumer Protection (Trade Division) Level 1, Sicom Tower, Wall Street, Ebene (230) 460-2500 http://commerce.govmu.org Consumers International is a charity (No.1122155) and a not-for-profit company limited by guarantee (No. Operational Languages. Autumn Park and Hidden Creek Settlement Information and Forms. Amongst other, the Consumer Protection Act 1998 and the Fair Trading Act 1988. Short title 2. We use cookies to track usage and preferences. Mauritius At a Glance History Mauritius is an island, of volcanic formation, located in the centre of the Indian Ocean and has an area of 2,040 km square. CONSUMER PROTECTION UNIT . Please enable scripts and reload this page. Depending on your input and suggestion,​ ​. Use one of these methods below to reach us. +230 208 2193. 04337865) registered in England and Wales. Depending on your input and suggestion,​ ​I may personally call you to thank you. Learn about preventing scams and fraud: Request free fraud prevention training. Designed and Hosted by National Computer Board. Short title 2. Contact Third Parties If the Seller Doesn't Fix Your Problem. As such, in the Mauritian context, the consumer is protected under many legislative laws. 2. This unit, jointly with Consumer international (CI), annually celebrates Consumer Rights Day on March 15. specific area of law that ensures the ethical and fair treatment of consumers of products and services in the US and promotes a competitive marketplace for the benefit of the consumer Consumer Protection Act 1998 (some sections) 3. Please turn on JavaScript and try again. Mauritius: Consumer Protection Laws and Regulations 2020. Mauritius. Protecting Consumers. Government Programme ; Information & Services. Obstruction of authorised officer 9. Citizen Support Center - Republic of Mauritius. 848 likes. Location. Trade Division, Fax Number: +(230) 468-7404 / 468-7395Email :  mcom@govmu.org. Interpretation of Part II 3. Budget. English. General safety requirements 4. Your Contact Details. We have focussed on those that we think must be addressed immediately as they touch on aspects of business continuity, financing, revenue generation and workforce management. If you spot price gouging or experience unfair or unlawful business practices during Hurricane Laura, please file a complaint online or call our Consumer Protection Hotline at 1-800-621-0508. Consumer Protection Unit is a department mandated to regulate the Consumer Protection Act 2001. Telephone Numbers: + (230) 460-2500. Subscribe to newsletter to get latest news about consumer protection agency In that case, the person to speak to or interact with is Miss V.Ahku our IT Officer (Webmaster). If you do not, or if you see anything improper here or which needs to be improved upon, do not hesitate to let us know. Attorney General’s Consumer Hotline Have questions about a consumer-related issue? In these regulations- Republic of Mauritius Currently selected. 3. You may be trying to access this site from a secured browser on the server. The Consumer Protection Act, 1976 In order to enhance its operational functionality the Consumer Affairs unit has established a dedicated unit that tackles these issues This specialized wing of the Bahamas Consumer Affairs Unit works on three pillars that the CPC was founded on. Association for the Protection of the Environment and Consumers or APEC is an association of some like minded people who have came forward to sensitize people on consumer laws and rights in Mauritius such that they can be well aware of the existing government rules and regulations. The island was first visited briefly in the years 1500-1600 by the Arabs, Portuguese and Dutch. Loved by many, feared by some, ACIM has been and still is a force to reckon with nationally. The Tennessee Attorney General's Office enforces the Tennessee Consumer Protection Act and other consumer related laws in order to protects consumers and businesses from those who engage in unfair or deceptive business practices. Telephone. The latter inhabited the island for almost a century and departed in 1710 while leaving the sugarcane plantation they had introduced. If you do not, or if you see anything improper here or which needs to be improved upon, do not hesitate to let us know. Email : mcom@govmu.org. If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help: File a complaint with your local consumer protection office or the state agency that regulates the company. Republic of Mauritius MINISTRY OF INDUSTRY, COMMERCE & CONSUMER PROTECTION (COMMERCE DIVISION) Guidelines on Import and Export Procedures Tel. Our Mauritius office has shown support for the crucial work of the 'Association Pour l'Education Des Enfants Défavorisés' (APEDED) (Association for the Education of Underprivileged Children) with a donation of Rs 120,000 (approx. Depths range from 7-45m for those who hold the necessary qualifications.

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